At Donovan, we hold to the highest standard of privacy and confidentiality. We cautiously guard your financial and personal records that you provide to us from outside sources. Our standards of privacy and confidentiality exceed those required by our own professional guidelines and by law. Because of recent legislation, we are required to communicate our privacy policy to you, which is as follows:

Types of Non-public Personal Information We Collect
We collect non-public personal information about you that is provided to us by you or obtained by us from third parties with your authorization.

Parties to Whom We Disclose Information
For current and former clients, we do not disclose any non-public personal information obtained in the course of our practice except as required or permitted by law. Permitted disclosures include, for instance, providing information to our employees, and in limited situations and with your permission, to unrelated third parties who need to know that information to assist us in providing services to you. In all such situations, we stress the confidential nature of information being shared.

Protecting the Confidentiality and Security of Current and Former Clients’ Information We retain records relating to professional services that we provide so that we are better able to assist you with your financial needs and, in some cases, to comply with professional guidelines. In order to guard your non-public personal information, we maintain physical, electronic, and procedural safeguards that comply with our professional standards. Your payment and personal information is always safe. Our Secure SocketsLayer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, SSN, name, and address, so that it cannot be read over the Internet.

Refund Policy 

All transactions are final. If there is a dispute, please contact Donovan CPAs at 317-745-6411.

Outsourcing
All services are provided by our staff in our office. Donovan does not outsource any service that we provide. None of your tax returns are prepared by outside individuals or firms (foreign or domestic). Donovan does not outsource any physical and electronic data storage. All files, with the exception of periodic electronic backup files, are maintained on site at our office.

Please call if you have any questions because your privacy, our professional ethics, and the ability to provide you with quality financial services are very important to us.

Very truly yours,
Donovan, P.C.